A live record of every step we are taking to protect our second Maintenance Loan instalment, due on 27/04/2026.
Rather than signing the LSST JotForm, students submit consent via our own form at edu.london/action/consent. The form:
The DfE has instructed all 15 affected providers to submit Change of Circumstance (CoC) notifications to the SLC between 6 and 17 April 2026. This window determines whether students are reclassified as full-time in-attendance or remain on distance-learning records.
Each student contacts the SLC before 27/04/2026, citing LSST's failure to implement the hybrid timetable as the cause of the freeze, and requesting a formal review of the payment decision.
Write to BNU's student services and academic registry. BNU is already disputing with the DfE on this issue — we request that BNU intervene directly with the SLC on our behalf before 27/04/2026.
Group complaint to the OfS regarding LSST's failure to meet its student protection obligations — specifically failing to inform students of the DfE eligibility change before the 28/02/2026 start of the academic year.
Collective letter to the DfE reporting a policy implementation failure: the DfE's attendance requirements have not been actioned by LSST, causing direct financial harm to students.
Each student contacts their own MP. A coordinated email to multiple MPs simultaneously creates political pressure and a direct line to the DfE and SLC ministers.
The petition page is live and collecting signatures. A formal survey may be used as additional evidence for the OfS and DfE complaints, demonstrating the scale of the problem across the student group.
Filing a formal internal complaint with both LSST and BNU starts the clock required before escalating to the OIA. This should run in parallel with the external escalation letters, not after.
The OIA is the ombudsman for higher education in England. Once LSST/BNU's internal complaints process is complete (or they fail to respond in time), the OIA can be escalated to — and can require the institution to provide remedies including compensation.
If LSST or BNU has a student union, involve them now. They have established escalation channels and can act collectively on behalf of the student group.
The Guardian, Times Higher Education, and local London press would likely cover a story about a group of students losing their Maintenance Loan instalments due to a college failing to implement a government-mandated policy. Keep all documentation ready. This is a last resort — but a credible one.